Real-World Case Studies
IT Strategy, AI, UX, and Product Design in Action
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Explore real-world examples of how I’ve delivered strategy, design, and transformation across healthcare, retail, ecommerce, and SaaS. From implementing AI-powered chatbots and roadmapping platforms to building reusable design systems and aligning global product teams, these case studies showcase the tangible impact of my work.
Unified $200M+ strategy planning across 50+ global teams using Tempo Strategic Roadmaps
Launched targeted e-commerce lawn service with A/B testing, customer journeys, and annotated specs
Built AI-powered chatbot “Gwyn” with NLP to guide gifting journeys and boost conversion
Created interactive color visualizer app for mobile and in-store experience design
Delivered full UX overhaul for ecommerce and in-store experience across web + tablet
Enabled rapid deployment, modular design, and centralized e-bookstore capabilities
Integrated Stibo PIM/DAM SAP and ecommerce platforms to streamline product data and web content
Replaced paper-based processes with secure, traceable digital workflows using Docusign and UX redesign
Built a mobile-first e-commerce experience with a loyalty program to boost customer satisfaction and retention.
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